Customer Service Representative in Boca Raton, Florida

Qualifications:.
1-2 years of Phone call Facility encounter needed. Outstanding communication capabilities. Capacity to kind a minimum of 35 wpm. Fundamental know-how of computer system applications consisting of Microsoft office products. Solid organizational skills. Bilingual Spanish Required.
 .
Responsibilities:.
In charge of replying to retail customer worries, repairing tools issues and logging appropriate phone calls. Makes use of FSMS system for customer support request, utilizing the information supplied in instruction monitors. Places essential outward bound calls to alert accountable events. Hours of procedure are Monday-Friday 7a-9p; Saturday & & Sunday 8a-7p, shift will certainly consist of one weekend break day, days off might not be successive. Change might be later on, such as 12:30 p-9p or 11:30 a-7p relying on business demands. Change might include one weekend break day. Training hours could be various from delegated shift. Training is approx. 4-6 weeks.
 .
Comments/Special Instructions.
LANGUAGE (BI-LINGUAL SPANISH).
WE ARE SEARCHING FOR AN INDEPENDENT EMPLOYEE WHO IS DEPENDABLE, RELIABLE, FLEXIBLE, HAS FOCUS ON SPECIFIC, ENJOYS SOLVING PROBLEMS AND WORKING WITH OTHER FOLKS. KINDLY KEEP IN MIND THAT THE ROUTINE WILL INCLUDE EITHER A SUNDAY OR SUNDAY WITH AN ALTERNATE TIME OFF DURING THE WEEK AND THE DAYS OFF MAY NOT BE CONSECUTIVE- THE SHIFT MAY ALSO BE A LATER ONE.

APPLY